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I received a verification email but I didn't sign up. What should I do?

Last updated on Aug 26, 2026

Short Answer: Do not click the verification link or button; you can safely ignore or delete the email.

PreRequisites

  1. You have access to the email that received the message

Steps

  1. Open the email to confirm the sender and message content.
    You see the message including 'If you didn't sign up for Cointab, you can safely ignore this message.'

  2. Do not click the 'Verify my email' button or the verification link if you did not initiate sign-up.
    No account is confirmed for your email.

  3. Delete the email or mark it as spam if unsolicited or suspicious.
    The message is removed or flagged.

Troubleshooting

  1. **The email looks unusual or the sender domain is different from **Cointab.ai.
    LikelyCause: Possible phishing attempt.
    Action: Do not click links in the message; report the email to your IT/security team and delete it.

Note

Official verification links use the Cointab.com domain; if unsure, do not click links.