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How do I enter my two-factor authentication code?

Last updated on Aug 26, 2026

Short Answer: On the 'Two-factor authentication' screen enter the 6-digit code from your authentication app into 'Enter two-factor authentication code' and click 'Verify code'.

Answer

PreRequisites

  1. Authenticator app configured for this account

  2. A current 6-digit code available

Steps

  1. On the Two-factor authentication page confirm the instructions and locate the input field.
    The field 'Enter two-factor authentication code' is visible.

  2. Open your authentication app and note the 6-digit code for this account.
    You have the current 6-digit code ready to enter.

  3. Type the 6-digit code into 'Enter two-factor authentication code'.
    Code is entered correctly.

  4. Click 'Verify code'.
    You are signed in or move to the next step.

Troubleshooting

  1. Code is rejected as invalid.
    LikelyCause: You entered the wrong code or the code expired.
    Action: Wait for a new 6-digit code in your app, re-enter it carefully, and ensure your device time is correct. If needed, use 'Use recovery code'.

  2. You cannot access your authenticator app.
    LikelyCause: Lost device or app uninstalled.
    Action: Use a saved recovery code on the 'Enter your recovery code' screen.

Note: If you repeatedly get invalid codes, check device clock and authenticator settings.