How do I change my password?

Short Answer: Go to My account > Security, click 'Change password', enter 'Current password', *'New password ' and 'Confirm new password *', then click 'Update password'.

Answer

PreRequisites

1. Be signed in to your account.

2. Know your current password.

Steps

1. Open My account and click the 'Security' tab.
   Security settings are displayed including a 'Change password' control.

2. Click the 'Change password' button.
   A 'Change password' dialog opens with fields for your current and new passwords.

3. Enter your 'Current password' in the first field.
   Current password is accepted masked input.

4. Type your *'New password ' and repeat it in 'Confirm new password *'.
   Both fields match and meet any on-screen validation rules.

5. Click 'Update password' to submit the change or 'Cancel' to close without saving.
   The password update is submitted.

Troubleshooting

1. Password change fails with 'current password incorrect' or similar.
   Likely Cause: The 'Current password' value entered is wrong.
   Action: Re-enter your current password carefully. If you cannot recall it, contact your administrator or support for account recovery.

2. 'New password' and 'Confirm new password' do not match.
   Likely Cause: Typing mismatch or extra space.
   Action: Retype both fields making sure they match exactly, then click 'Update password'.

3. New password is rejected for not meeting rules.
   Likely Cause: New password does not meet the site's complexity or length rules.
   Action: Choose a stronger password that satisfies any on-screen requirements and try again.

Note: Click 'Cancel' in the dialog to close without changing your password.