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How do I update my first name, last name, work email, or timezone?

Last updated on Aug 26, 2026

Short Answer: Open My account > Profile, edit 'First name *', 'Last name *', *'Work email ' or 'Timezone', then click 'Save changes'.

PreRequisites

  1. Be signed in to your account.

Steps

  1. Open My account and select the 'Profile' tab.
    You see the 'Profile' form with 'First name *', 'Last name *', *'Work email ' and 'Timezone'.

  2. Edit the *'First name ' and/or *'Last name ' fields as needed.
    The new name text appears in the fields.

  3. Update *'Work email ' use a valid email format, e.g., [email protected].
    The email field contains the new address.

  4. Open the 'Timezone' dropdown and pick the correct timezone.
    Selected timezone is shown example: (GMT+5:30) India Standard Time.

  5. Click the 'Save changes' button to submit your edits.
    Your changes are submitted; required-field validation will run.

Troubleshooting

  1. 'Save changes' fails or shows a validation error.
    LikelyCause: A required field marked '*' is empty or 'Work email' is not in a valid email format.
    Action: Fill all required fields **First name *， Last name *， Work email *** and enter a valid email example: [email protected], then click 'Save changes' again.

  2. I can't find the exact timezone I want.
    LikelyCause: Timezone list shows standard offsets and names rather than every city.
    Action: Select the correct GMT offset or closest timezone entry from the 'Timezone' dropdown.

  3. Changes disappear after reload.
    LikelyCause: Network or session problem prevented the update.
    Action: Check your internet connection and try 'Save changes' again; if it still fails, sign out and sign in or contact support.

Note: Fields marked with '*' are required. Work email placeholder shows '[email protected]'.