How do I resend the password reset email?

Short Answer: On the "Check your inbox" page click the "Resend email" link. Alternatively, return to "Forgot password" and submit your email again.

PreRequisites

1. You have recently requested a reset saw the "Check your inbox" screen

2. Access to the email account used to sign up

Steps

1. If you are on the "Check your inbox" screen, click the "Resend email" link.
   The system will attempt to re-send the reset email.

2. If you don't see the confirmation, go back to Login, click "Forgot password?", and re-enter your email then click "Send reset link" again.
   A new reset email is sent to your address.

3. Check Spam/Junk and other mail folders after resending.
   You should receive the reset email shortly.

Troubleshooting

1. Clicking "Resend email" appears to do nothing.
   Likely Cause: Delayed email delivery or sender blocked by mail filters.
   Action: Check Spam/Junk, wait a few minutes, try again, and if possible ask your IT to whitelist Cointab mail.

Note: The "Resend email" option is shown on the "Check your inbox" confirmation screen.