Short Answer: Click the invite link, fill 'First name *', 'Last name *', and *'Password ' must meet 'Minimum 8 characters', then click 'Create account & join'.
PreRequisites
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Access to the invitation email
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A password that meets the 'Minimum 8 characters' requirement
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Internet connection
Steps
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Open the invitation email and click 'Accept invitation' or the verification link.
The sign-up or join page loads in your browser. -
On the 'Join Acme Corp on Cointab' form, enter your *'First name ' in the 'Enter your first name' field.
First name field contains your first name. -
Enter your *'Last name ' in the 'Enter your last name' field.
Last name field contains your last name. -
Enter a *'Password ' that meets 'Minimum 8 characters'. Use the eye icon to view the password if needed.
Password meets the minimum length requirement. -
Click 'Create account & join'.
Your new Cointab account is created and you are added to the organization.
Troubleshooting
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Password rejected or form shows an error about password length.
Likely Cause: Password is shorter than the 'Minimum 8 characters' requirement.
Action: Choose a password with at least 8 characters and re-submit. -
'Create account & join' stays inactive after filling fields.
Likely Cause: A required field *'First name ' or 'Last name ' is empty or does not pass validation.
Action: Fill all fields marked with '' and ensure the password meets the length requirement, then try again. -
Form submission fails or times out.
Likely Cause: Temporary network issue or browser problem.
Action: Refresh the page, check your internet connection, or try again in a different browser or private window.
Note: Fields labeled with '*' are required. The Password field placeholder reads 'Minimum 8 characters'