Short Answer: Either required fields 'First name *', 'Last name *', *'Password ' are empty or the password doesn't meet 'Minimum 8 characters'; fill fields correctly and try again.
PreRequisites
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Open the sign-up form from the invite link
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Know that fields with '*' are required
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Have a password of at least 8 characters
Steps
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Ensure *'First name ' is filled placeholder: 'Enter your first name'.
First name field is not empty. -
Ensure *'Last name ' is filled placeholder: 'Enter your last name'.
Last name field is not empty. -
Enter a *'Password ' that satisfies 'Minimum 8 characters' and use the eye icon to confirm entry.
Password meets the minimum length requirement. -
If the button is still inactive, refresh the page or retry in a different browser or private window.
Form validation resets and button becomes clickable. -
If issues persist, ask the inviter to re-send the invitation link and attempt the flow again.
A fresh invite may resolve token or session problems.
Troubleshooting
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'Create account & join' remains disabled after filling fields.
LikelyCause: A required field is still empty or password is too short.
Action: Double-check every field marked with '*' and ensure the password has at least 8 characters. -
Form fails after submission or shows no response.
LikelyCause: Browser extension, autofill, or temporary network issue.
Action: Try disabling extensions, use a private/incognito window, or try another browser.
Note: Required fields are marked with '*'. Password placeholder: 'Minimum 8 characters'.