Home 3-way Reconciliation Why can't I save a validation check 'Save check' is disabled?

Why can't I save a validation check 'Save check' is disabled?

Last updated on Aug 31, 2026

Short Answer: 'Save check' requires a 'Check name' and both Report + Column selections for Report 1 and Report 2; fill all fields before saving.

PreRequisites

  1. At least two reports added to the reconciliation

  2. Open the 'Add validation check' modal

Steps

  1. Open the 'Add validation check' modal by clicking '+ Add validation check'.
    Modal fields 'Check name', 'Report 1', 'Column', 'Report 2', 'Column' are visible.

  2. Enter a 'Check name' and select a report + column for both Report 1 and Report 2.
    All required fields are populated.

  3. Click 'Save check'.
    Validation check saves successfully.

Troubleshooting

  1. 'Save check' remains disabled.
    LikelyCause: One or more required fields are empty Check name or one of the Report/Column selections.
    Action: Fill in Check name and ensure both Report and Column dropdowns are set for Report 1 and Report 2.

  2. Column dropdowns show no options.
    LikelyCause: That report's 'Header row' has not been set / header row detection failed.
    Action: Open the report's 'Configure file' modal and set the correct 'Header row' so column names populate.

Note: The placeholder text in 'Check name' gives examples like 'E.g., GST check, TDS check, Fee check'.