Short Answer: Use 'Download report' to export; open the three-dot menu to select 'Share', 'Copy reconciliation', 'Delete records', or 'Delete report'.
PreRequisites
- You are on the reconciliation results page Customer reconciliation.
Steps
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To download the report, click 'Download report' top right.
The report download starts or a save dialog appears. -
To see more actions, click the three-dot menu in the top-right area of the page.
The menu opens showing options such as 'Share', 'Copy reconciliation', 'Delete records', and 'Delete report'. -
Choose the action you need: 'Share', 'Copy reconciliation', 'Delete records', or 'Delete report'.
The chosen action executes or a related dialog opens. -
If performing a destructive action e.g., 'Delete report' or 'Delete records', confirm you intend to proceed before selecting the option.
You avoid accidental deletion of data.
Troubleshooting
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'Download report' does not start.
LikelyCause: Browser pop-up/download blocked or slow network.
Action: Check browser download/pop-up settings, allow downloads for the site, refresh and try 'Download report' again. -
Menu options not visible after clicking the three-dot menu.
LikelyCause: UI overlay issue or focus lost.
Action: Click again or refresh the page; try a different browser if the issue persists.
Note: 'Delete report' is shown in red in the menu to indicate a destructive action.