How do I view matched transaction details and unmatch a pair?

Short Answer: Click a matched row to open 'Matched transaction details', review the 'Match basis' and transaction lines, then click 'Unmatch' to break the match.

PreRequisites

1. You have run reconciliation and there are matched rows visible in the results table.

Steps

1. On the results page click the matched row you want to inspect in the Fully/Partially matched table.
   'Matched transaction details' modal opens.

2. In the 'Matched transaction details' modal check the 'Match basis' box which shows 'Reference ID + Amount' and the text 'Transactions matched using Identifier and Amount.'
   You see the Books / ledger and Customer statement transaction lines and totals.

3. If you want to separate the pair, click 'Unmatch'.
   The transactions are unpaired and the modal will reflect the change; totals on the results page will update after the modal closes or after refresh.

4. Close the modal by clicking 'X' and review the updated totals in the summary cards or re-run reconciliation if needed.
   The pair is removed from the matched list and appears in Unmatched or Partially matched as appropriate.

Troubleshooting

1. Clicking 'Unmatch' does not change the totals or the pair remains matched.
   LikelyCause: UI did not refresh or a transient update failed.
   Action: Close the modal, refresh the page, or re-run reconciliation to ensure the change is reflected.

Note: The 'Match basis' box shows the criteria used in this flow 'Reference ID + Amount'.