What does 'Match basis: Reference ID + Amount' mean?

Short Answer: 'Match basis: Reference ID + Amount' means the system matched transactions by comparing one or more identifiers Reference ID plus the transaction amount.

PreRequisites

1. Open 'Matched transaction details' for any matched pair.

Steps

1. On the results table click a matched row to open 'Matched transaction details'.
   The 'Matched transaction details' modal opens.

2. Read the 'Match basis' box which lists 'Reference ID + Amount' and the explanatory text 'Transactions matched using Identifier and Amount.'
   You understand the criteria used to pair the transactions.

Troubleshooting

1. 'Match basis' shows different criteria or is not visible.
   LikelyCause: You opened an unmatched or partially matched row instead of a fully matched row.
   Action: Open a confirmed matched row in the Fully matched tab to see the 'Match basis' details.

Note: Match basis is shown per matched pair so you can confirm why those two lines were paired.