Home VAT/Sales Tax Reconciliation How do I unmatch a matched transaction?

How do I unmatch a matched transaction?

Last updated on Sep 08, 2026

Short Answer: Open the Matched transaction details modal for the pair and click the red outlined 'Unmatch' button in the Match basis area.

PreRequisites

  1. The transaction is shown as matched in the results list.

  2. You can open the Matched transaction details modal.

Steps

  1. Open the matched pair in the Matched transaction details modal from the results list.
    The Matched transaction details modal opens.

  2. Confirm the rows you want to unmatch by reviewing the Books and VAT rows in the modal.
    You can see invoice numbers, VAT amounts, and the match basis.

  3. Click the red outlined 'Unmatch' button in the Match basis area.
    The match is removed and the modal updates or closes.

  4. Return to the results page and verify the transaction moved to 'Unmatched' or 'Partially matched' as appropriate.
    Totals in summary cards update to reflect the change.

Troubleshooting

  1. I don't see the 'Unmatch' button in the modal.
    LikelyCause: You may be viewing a different match type e.g., partial match or lack permission to change matches.
    Action: Ensure you opened a fully matched pair; if still missing, check your permissions or ask an admin.

Note: The 'Unmatch' button is visible in the Matched transaction details modal and is shown with a red outline.