Short Answer: Open the Matched transaction details modal for the pair and click the red outlined 'Unmatch' button in the Match basis area.
PreRequisites
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The transaction is shown as matched in the results list.
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You can open the Matched transaction details modal.
Steps
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Open the matched pair in the Matched transaction details modal from the results list.
The Matched transaction details modal opens. -
Confirm the rows you want to unmatch by reviewing the Books and VAT rows in the modal.
You can see invoice numbers, VAT amounts, and the match basis. -
Click the red outlined 'Unmatch' button in the Match basis area.
The match is removed and the modal updates or closes. -
Return to the results page and verify the transaction moved to 'Unmatched' or 'Partially matched' as appropriate.
Totals in summary cards update to reflect the change.
Troubleshooting
- I don't see the 'Unmatch' button in the modal.
LikelyCause: You may be viewing a different match type e.g., partial match or lack permission to change matches.
Action: Ensure you opened a fully matched pair; if still missing, check your permissions or ask an admin.
Note: The 'Unmatch' button is visible in the Matched transaction details modal and is shown with a red outline.