Short Answer: Status shows run state: 'Completed' green means finished, 'Pending' orange means in progress/queued, 'Failed' red means errors occurred—click 'View report' for details.
PreRequisites
- At least one reconciliation is listed
Steps
-
Locate the 'Status' column in the reconciliation row.
You see a colored status pill such as 'Completed', 'Pending', or 'Failed'. -
Note any small inline status details under the pill for example, '2 records in sync'.
You get the high-level outcome and possible brief details. -
To investigate further, click 'View report' in the Actions column for that row.
The reconciliation report provides full details on success or errors.
Troubleshooting
-
Status remains 'Pending' for a long time.
LikelyCause: The run is still processing or there is a system delay.
Action: Wait a few minutes, refresh the page, and check again. If it stays pending, contact your admin. -
Status shows 'Failed'.
LikelyCause: Errors occurred during the reconciliation run.
Action: Open 'View report' to see error details and re-run if necessary.
Note: Status pills use color to indicate state: green for Completed, orange for Pending, red for Failed.