Short Answer: 'No reconciliations found' indicates active filters exclude all results; clear filters with 'Reset' or widen filter criteria.
PreRequisites
- On the Reconciliations page
Steps
-
Notice the 'No reconciliations found' message in the table area.
You confirm that the table has no visible rows. -
Click 'Reset' to clear all filters.
Filters clear and either the full list or 'No reconciliations yet' appears. -
If results still do not appear, adjust 'Period' and 'Run by' to broader values or create a reconciliation with '+ New reconciliation'.
You either see reconciliations or confirm none exist for the selected criteria.
Troubleshooting
- Reset returns no results.
LikelyCause: There are no reconciliations in the account/time period.
Action: Run a new reconciliation by clicking '+ New reconciliation' or verify you are in the correct account.
Note: Exact message shown: 'No reconciliations found. Try adjusting the filters to view available reconciliations.'