Short Answer: Click a transaction row, the expand chevron, or the teal 'Multiple transactions (n)' link to open the details modal that shows 'Match basis', Side A and Side B transactions and totals.
PreRequisites
- You are on the transaction list for example the 'Fully matched' tab
Steps
-
Locate the transaction row in the list that you want to inspect.
Row shows Date, Reference / Identifier and Amount. -
Click the row, the expand chevron at the left, or the teal link 'Multiple transactions (3)' where present.
A modal titled e.g. 'Fully matched transaction details' opens. -
In the modal, read the 'Match basis' box to see the rule used for matching.
Match criteria e.g., 'Reference ID + Amount + Date (±2 days)' are visible. -
Scroll through 'Side A transactions' and 'Side B transactions' within the modal to inspect individual records and totals.
You see the matching records and the 'Difference' value if any.
Troubleshooting
- Clicking a row doesn't open details.
LikelyCause: Page overlay or incomplete page load.
Action: Close overlays for example 'Share this report', wait for the page to finish loading, then try again.
Note: The modal header also states how many Side A/B transactions were matched for example '1 Side A transaction matched with 3 Side B transactions'.