Short Answer: Open the Manual match transactions modal, select transactions on both sides until the footer Difference is 0, optionally add a Reason / note (optional), then click Match manually.
PreRequisites
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The Manual match button is visible on the vendor/statement page.
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There are transactions listed in Books / ledger (Books) and Vendor statement (Vendor statement).
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You can open the Manual match transactions modal.
Steps
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Open the Manual match transactions modal by clicking Manual match on the statement/reconciliation page.
The modal titled Manual match transactions opens. -
Confirm the instruction: 'Select transactions from Books / ledger and Vendor statement. The selected amounts must tally before they can be matched.'
Two panels appear: Books / ledger (Books) and Vendor statement (Vendor statement). -
In each panel, select the rows to match by checking the checkbox left of each transaction or use the header checkbox to select visible rows.
Selected rows are highlighted and checkboxes are checked. -
Monitor the footer that shows Books / ledger selected, Vendor statement selected and Difference; adjust selections until Difference reads 0.
The footer Difference reads 0, indicating the selected sums tally. -
Optional: Enter any text into Reason / note (optional).
Your note is visible in the Reason / note (optional) field. -
Click Match manually to complete the manual match.
The manual match is submitted; the modal closes and selections are applied.
Troubleshooting
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Match manually does not complete or is not clickable.
LikelyCause: The selected amounts do not tally Difference is not 0 or one side has no selected transactions.
Action: Adjust selections in Books / ledger (Books) and Vendor statement (Vendor statement) until the footer Difference reads 0 and ensure at least one transaction is selected on each side. -
I expected suggestions but Review suggestions (0) shows zero.
LikelyCause: No automated suggestions are available for the currently displayed transactions.
Action: Build the match manually by selecting rows, or click All open transactions to view all open items. -
I cannot find the transaction I need to select.
LikelyCause: A filter is hiding the transaction or you are viewing only suggested matches.
Action: Click + Add Filter on the appropriate panel to change filters, or click All open transactions to expand the list.
Note: The modal header states: 'Select transactions from Books / ledger and Vendor statement. The selected amounts must tally before they can be matched.' Use the footer Difference to confirm totals match.