How do I view the trial balance for a reconciliation?

Short Answer: Open the three-dot menu near the top-right next to 'Download' and select 'View trial balance' to open the Trial balance modal.

PreRequisites

1. Be signed in.

2. Access to the reconciliation.

Steps

1. On the reconciliation overview locate the top-right area with the 'Download' button and click the three-dot menu.
   A menu opens showing options including 'Share', 'View trial balance', and 'Delete reconciliation'.

2. Click 'View trial balance' from the menu.
   Trial balance modal opens showing the uploaded file and rows.

3. Review the trial balance modal contents file name, uploader, date/time, rows and statuses.
   You can see rows like 'Bank A/c' with amounts and 'Added' status badges.

4. Close the modal when done by clicking 'Close' or the modal X.
   You return to the reconciliation overview.

Troubleshooting

1. 'View trial balance' is not present in the menu.
   LikelyCause: You may not have permission to view trial balance or you opened a different menu.
   Action: Confirm you opened the three-dot menu next to 'Download' and ask your admin to grant view access if needed.

2. Trial balance modal opens but rows are missing or show '0 rows skipped'.
   LikelyCause: The uploaded file may have been processed into accounts differently or some rows were skipped during upload.
   Action: Check the file upload details in the modal file name and '0 rows skipped' and contact the uploader if the file needs re-uploading.