Short Answer: Open the account detail and scroll to the 'Supporting items', 'Reconciling items', and 'Reconciliation note' sections shown on the account page.
PreRequisites
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Be signed in.
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Open the specific account detail example: 'Bank A/c'.
Steps
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Open the account detail for example by clicking 'Bank A/c'.
Account detail is visible with header and summary cards. -
Scroll down to the 'Supporting items' section to view linked source items such as 'Bank statement' and their supported balance.
You see supporting items listed with amounts for example 'Bank statement ₹1,10,000'. -
Scroll further to 'Reconciling items' to view items that adjust the supported balance and the net reconciling total.
Reconciling items and a progress bar or amounts are visible. -
Look for 'Reconciliation note' to see any free-text note. It may show 'No note added.'
You can read any reconciliation note or add one if your permissions allow.
Troubleshooting
- No supporting or reconciling items are listed.
LikelyCause: No supporting items or reconciling items have been added for this account.
Action: Confirm whether a preparer has uploaded supporting documents or added reconciling items, or check other accounts.
Note: 'Supporting items', 'Reconciling items', and 'Reconciliation note' headings are visible in the account detail.